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10am – 4.30pm Monday to Friday
10am – 5.30pm Saturday and Sunday
Last admission ONE HOUR BEFORE CLOSING
During May Half Term and Summer Holidays the park opens later every day until 5.30pm with last admission 4.30pm
We accept the following credit and debit cards:
Our payments are processed using Card (Sage Pay)
You will be emailed an order confirmation that will include your unique booking reference number. You may make a note of this number and take it with you when you visit the attraction, although we suggest printing out the email. ID may be required.
No, we regret we are unable to offer refunds.
No, visitors can park at Conyngham Hall which is across from the entrance to Mother Shipton’s. We DO NOT have parking facilities on site during the Christmas event. Information about Conyngham Hall can be found here: https://www.visitharrogate.co.uk/visitor-info/conyngham-hall-long-stay-car-park-p1272601
Children meet Santa, then choose from an array of wonderful gifts in his Toy Shop. Be greeted by the Head Elf for story time and don’t forget to bring your camera for a photo opportunity in Santa’s Sleigh! Create a wish to hang on Mother Shipton’s Wishing Tree and post a letter to the North Pole. As you take in the magical surroundings treat yourself to hot drinks, mince pies, and pizza. Children can also buy and decorate their very own Christmas treat.
Wonderful gifts and decorations are available in our new pop-up Christmas shop.
No, only part of the site is open for the event. Visitors WILL NOT have access to Mother Shipton’s Cave, Petrifying Well or adventure playground.
No, we can only accept online bookings in advance. Bookings can me made up until midnight on the evening before a visit.
Please arrive half an hour before your booked time slot. This ensures you have enough time to experience the activities within Santa’s Grotto.
Santa’s grotto is located inside; however, the rest of the event is outside. We recommend you wrap up warm with sensible footwear.
Dogs are NOT allowed in any area of the site curing the Christmas event.
Toilets with baby changing facilities.
Food and drink with outdoor seating on picnic benches.
Each booking includes entry for 1 adult free of charge, with additional tickets available at £5 per adult.
Child tickets are from aged 1-15. Children under 1 are free but will not receive a gift.